Jenika Katz

University of Strathclyde Postgraduate Award, University of Strathclyde - Business

Jenika has a B.A. is from Bennington College and an M.A. in Instructional Design from the University of Central Florida. She has spent the last 9.5 years working for Universal Parks and Resorts, where she has worked on everything from ride operation to global design standards. At Strathclyde, Jenika will be studying migrant employee retention in the hospitality industry. Hospitality's already high turnover is magnified in migrant worker communities and Jenika wants to study methods to increase employee satisfaction and longevity in these vulnerable populations. She will utilise the University of Strathclyde's excellent business network to identify Scottish businesses in the hospitality industry and, over the course of her PhD, identify causes of employee turnover and help local businesses implement reduction strategies. In her free time, Jenika volunteers as an English language instructor for the Adult Literacy League and as a princess character for Give Kids the World Village. She hopes to find similar opportunities to give back to the community in Glasgow. She is also very excited to work on new fibre arts and see castles- perhaps at the same time!